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Information on COVID-19: MDVA Operational Changes
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March 18, 2020

Governor Larry Hogan and the Maryland Department of Veterans Affairs are taking proactive steps to minimize the spread of the COVID-19 pandemic in Maryland.

Per Executive Order by Governor Larry Hogan, Maryland State government is now operating at Elevated Level II, which mandates teleworking of State employees to the greatest extent possible and the closure of most State office buildings to the public. Some State offices may be open, but only for pre-established appointments.
Starting on Friday, March 13, the Maryland Department of Veterans Affairs Office of the Secretary in Annapolis will be closed to the public. Across the state, the Department will remain operational to the extent possible by email and by remote response to voice mail.
The following program-specific changes will be in effect until further notice. The changes are in effect solely to minimize the spread of the virus. As this is a fluid and ever-evolving situation, please check our website for updates and changes to the following information.
The Department remains diligent in its efforts to serve our veterans and the community at this time. We appreciate your understanding of changes.

Service and Benefits Program:
Most service offices are open. They are open by appointment only. Some service offices may be closed if they are co-located in county buildings which have been designated as closed. Please call in advance to confirm whether or not the service office you wish to visit is open. ALL appointments will be screened in advance to assess for COVID-19 symptoms. Expect to be asked: (1) In the last 30 days, have you traveled outside the United States? (2) Have you been exposed to anyone who has tested positive for COVID-19? (3) Do you have a fever?
For a full listing of service offices visit: MDVA Services and Benefits Program

Charlotte Hall Veterans Home:
Visiting hours are suspended and activities have been canceled both inside and outside the Home.
All families have been updated by phone or email on Health Department restrictions.
For more information on Charlotte Hall Veterans Home visit: Charlotte Hall Veterans Home

Cemetery and Memorial Program:
Cemeteries remain open ONLY for scheduled burials. Cemeteries are closed to visitors. Requests to host events at memorials are on hold until further notice. For more information on the cemetery program visit: MDVA Cemetery and Memorial Program

Maryland Veterans Trust Fund:
Trust Fund applications will be accepted via email only. Phone interviews with applicants will continue. For more information on the Trust Fund visit: Maryland Veterans Trust Fund

Outreach and Advocacy Program:
Outreach and Advocacy program staff will continue to respond to voice mails and email. Event attendance is canceled until further notice. If you have questions please contact Dana Burl, Outreach Program Director at dana.burl@maryland.gov or Denise Nooe, Outreach Program Deputy Director at denise.nooe@maryland.gov

Fiscal Office:
The fiscal office of the Maryland Department of Veterans Affairs will continue operations via email, voicemail, and remote access. Inquiries related to procurement may be left by voicemail at 410-260-3843. Inquiries related to accounts payable and agency timekeeping may be left by voicemail at 410-260-3878. Other fiscal-related inquiries (administration, audit, budget, personnel, etc.) may be left by voicemail at 410-260-3867 or directed to 443-534-3817.


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