Service and Benefits Program

Department of Veterans Affairs Benefits
Department of Veterans Affairs Memorial Benefits
Maryland Department of Veterans Affairs

The Maryland Department of Veterans Affairs Service and Benefits Program provides assistance in obtaining benefits for veterans and their eligible dependents.  Here at Charlotte Hall Veterans Home, we are fortunate to have an Accredited Veterans Service Officer located within our facility.

U.S. Department of Veterans Affairs data shows that veterans represented by accredited organizations receive significantly greater disability benefits than their non-represented counterparts.

As part of our admissions process, our Veterans Service Officer will review military discharge documents, DD214's and individual circumstances of service in order to provide the best possible assistance and benefits they may qualify for.  We will review eligibility through the Veterans Health Administration, the Veterans Benefits Administration, the National Cemeteries Administration as well as other Maryland programs designed to assist veterans. 

As a service to our residents, our Service Officer will also assist with developing, preparing, submitting, and tracking disability compensation/pension claims to the Veterans Benefits Administration.  Benefits that may apply to our residents include:

  • Disability Compensation
  • Veterans Pension
  • Veterans Pension with Aid & Attendance
  • Dependency and Indemnity Compensation
  • Survivors Pension
  • Other benefits including Adapted House grants, Service-Disable Veterans' Insurance, and Veterans' Mortgage Life Insurance

To learn more about what veterans and their families may be entitled to, please contact our
Veterans Service Officer Lisa Donor, at 301-884-8171 ext. 5117 or

"You simply don't succeed with a VA claim unless you have the guidance, direction, and assistance of someone like Mrs. Donor."
Ronald Smith

"Your presentation on understanding and accessing benefits for both veterans and their families...was greatly appreciated by all."
Jean E. A. Fleming, Calvert Hospice Executive Director

"We greatly appreciate [Lisa's] timeless effort and dedication in helping us with my father's VA benefits. Being a veteran with integrity, she understands the needs of a disabled veteran and is a person who works without prejudice."
Maurice & Donna Curtis


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