Frequently Asked Questions
Q - Can the residents bring personal effects with them when they are admitted to Charlotte Hall?
A - Yes. We encourage our residents to bring in personal belongings to give the room a more home-like atmosphere.
Q - Can the residents bring their own furniture?
A - Yes. Though space is limited, the residents are permitted to bring in small furniture as space allows.
Q - Does the Veterans Adminstration pay for all of the residents care at Charlotte Hall?
A - No. Charlotte Hall Veterans Home is a state Nursing Facility. Although the Veterans Administration does pay a daily subsidy, there is cost to our residents. Do not let the cost of care discourage you from pursuing your interest in Charlotte Hall. If you qualify, we do accept Medicaid, which is a state funded medical assistance programs that helps to cover the cost of care.
Q - Can the residents have a private room?
A - Yes. Private rooms are given to residents who have a medical necessity first (i.e. isolation). After that, the residents who have the ability to pay for a private room receive one. Medicaid will not pay for a private room unless there is a medical need for the resident to have one.
Q - What pharmacy do you use?
A - Remedy Senior Care Pharmacy 800-653-8848
Q - Can the residents wear their personal clothing?
A - Yes. residents are permitted to wear their personal clothing. The Facility can launder clothes or the family can launder them.
Q - Are spouses of veterans eligible for admission to Charlotte Hall Veterans Home?
A - Yes, a non-veteran spouse may be eligible for admission if the veteran spouse meets eligibility criteria.
Q - What are visiting hours?
A - Visiting hours are from 10:00 a.m. to 8:00 p.m. 7 days a week.
Q - Can residents go home over the weekend for a visit?
A - As long as the residents physician feels that it is safe for the resident to go out for leave and as long as the family feels comfortable doing so, we encourage families to take the resident home for a visit.
Q - Does Charlotte Hall provide all of the transportation for the residents to doctors appointments?
A - Charlotte Hall provides transportation to and from the Veterans Administration Medical Center in Washington, DC.
Q - Can the residents continue to see their own personal physicians while residing at Charlotte Hall?
A - Yes.
